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TOC has been successfully applied in almost every area of human endeavor, from industry to healthcare to education. And while Eli Goldratt is indeed a scientist, an educator and a business leader, he is first and foremost a philosopher; some say a genius.
He is a thinker who provokes others to do the same. Often characterized as unconventional, and always stimulating—a slayer of sacred cows— Dr. Goldratt exhorts his readers to examine and reassess their lives and business practices by cultivating a different perspective and a clear new vision.
In his latest book, The Choice, Goldratt once again presents his thought provoking approach, this time through a conversation with his daughter Efrat, as he explains to her his fundamental system of beliefs.

Click here to read the FOREWORD

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The Goal is a gripping, fast-paced business novel about overcoming the barriers to making money. This book has been used by thousands of corporations, taught in over 200 colleges and universities and has been translated into over 21 languages. Over 3 Million copies sold!

"Like Mrs. Fields and her cookies,The Goal was too tasty to remain obscure. Companies began buying big batches and management schools included it in their curriculums..."
—Fortune Magazine

"A survey of the reading habits of managers found that though they buy books by the likes of Tom Peters for display purposes, the one management book they have actually read from cover to cover is The Goal."
—The Economist

" Goal readers are now doing the best work of their lives."
—Success Magazine

"A factory may be an unlikely setting for a novel, but the book has been wildly effective."
—Tom Peters
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By Richard Klapholz and Alex Klarman

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Now accepting pre-orders.
Available: March 16, 2009

Is Customer Support More Than A Necessary Evil?

For decades the Theory of Constraints has revolutionized the business world. From Production on the shop floor to Engineering, Project Management and Marketing & Sales, the implementation of TOC has resulted in systemwide improvements that have increased profitability without significant investment.

In this book, the sequel to The Cash Machine, we learn how Customer Support, considered both the "long arm of R&D" and the "extended support arm of Sales," can benefit from the application of TOC by becoming a profitable entity that sells services based on the value that's provided to customers and systematically puts resources and infrastructure in place in order to deliver quality support while making more money now and in the future.
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This book presents support tools for pricing, costing and decision-making in the modern business environment. It presents innovative methodologies, some of which have been developed by the authors and implemented in dozens of organizations, and the theory of constraints (TOC). These tools, such as the Global Decision Making (GDM), help managers in all types of organizations to cope with problems for which the methodologies of traditional cost accounting or the Activity Based Costing (ABC) approach have no suitable answer.
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A TOC Business Novel for Sales

This book is about managing the sales process. It's about getting continuously better results. It's about making more money now and in the future.

The Cash Machine gives a real life method to simultaneously evaluate thousands of prospects, create customers and complete sales. This process called the Theory of Constraints develops a critical chain for sales that can be applied to any organization.
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Finish projects On Time, Within Budget, Without Compromise.
This book teaches companies how to drastically cut project development times resulting in early completion within budget and without compromising quality or specifications.
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Learn how to apply TOC to sales, marketing, inventory control and production distribution.
In this book, Dr. Goldratt, through examples in a variety of industries, shows how to apply TOC to sales and marketing, inventory control, and production distribution.
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"Wright and King's book provides useful approaches to managing change and overcoming resistance to change...We All Fall Down should be a respected addition to the libraries of clinicians who practice in a health care system and of managers of clinical enterprises."
-New England Journal of Medicine 2006;355:218-219

While Eliyahu Goldratt's Theory of Constraints (TOC) is a proven success in the manufacturing world, this business novel shows you how TOC can successfully be applied to healthcare and service industries.

Click here to read Chapter 1

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CD-Rom & User Guide

This user guide, and accompanying software, gives you an opportunity to test Goldratt's Theory of Constraints (TOC). Presented in an enjoyable and easy to use format, this user guide and game puts you in charge of your own production plant (from purchasing raw materials to selling finished goods). You are lead through a series of 7 challenge games that teach the different aspects of the TOC processes and shows you how to repeat the successes achieved by plant manager Alex Rogo, as portrayed in the business book best-seller, The Goal.

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This book presents support tools for pricing, costing and decision-making in the modern business environment. It presents innovative methodologies, some of which have been developed by the authors and implemented in dozens of organizations, and the theory of constraints (TOC). These tools, such as the Global Decision Making (GDM), help managers in all types of organizations to cope with problems for which the methodologies of traditional cost accounting or the Activity Based Costing (ABC) approach have no suitable answer.
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